Workmanagement AG
Zürich
Inbound Customer Advisor (DE/ FR or IT)
- 09 September 2026
- 100%
- Permanent position
- German (Fluent), French (Fluent)
- 8050 Zürich
About the job
Your Tasks:
- Acceptance and documentation of telephone calls in the technical and administrative area
- Handling customer enquiries and faults in 1st-level support
- Various other administrative and coordination activities
- Ensuring high customer satisfaction
- Completed basic training (commercial clerk or retail specialist or similar advantageous)
- Previous professional experience in customer consulting / customer service / customer support
- Very good German and French skills or German and Italian skills
- High customer and service orientation
- Strong communication skills
- Willingness to work shifts Monday - Sunday / public holidays between 06:30 - 23:00
- Home office option after the training period (3 - 4 days / week)
- A varied role in a motivated team
- The training period on site lasts for a period of 3 months at 100% on site.
Your Contact Person
Arian Sakiri
Telephone: 044 931 40 84
