Manager House of Läderach (m/f/d)

High-quality fresh chocolate - that is what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business today employs over 2500 people from more than 80 countries across the group, with numbers rising. The company’s headquarters are located in the canton of Glarus. Against a picturesque Alpine backdrop, we produce our fresh chocolates here and constantly develop new, innovative ideas in agile teams.

The "Retail" business area includes over 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate again and again. Would you like to be part of this? Then come to us.

• You will lead the House of Läderach as a unique visitor and experience centre with retail, museum, café, live production, walk-in atelier and event area
• You are responsible for the budget, sales, cost and profitability targets for the entire House of Läderach
• You continuously develop the business areas retail, museum & tours, corporate events, courses, café, live production, walk-in atelier and welcome desk and unlock new potentials
• You ensure an outstanding customer experience across all areas
• You define measures, lead cross-departmental projects and contribute significantly to substantially increasing visitor numbers in the coming years
• You work closely with the Swiss country team as well as HQ functions - especially Retail Switzerland, Marketing, Controlling, Customer Service and Technical Service
• You ensure efficient processes as well as the highest quality, hygiene and safety standards
• You analyse key figures, derive optimisation measures and ensure target achievement
• You further develop your managers and employees and promote a performance- and service-oriented team culture

• You have a degree, preferably in business administration, marketing or business management, as well as several years of leadership and management experience in events, gastronomy and/or sales
• You have a strong business understanding and confidently take on budget, process and result responsibility
• You communicate fluently in German and English and inspire with your winning, charming manner
• You convince with customer orientation, initiative, creativity, team spirit and pragmatic solutions
• You are hands-on, enjoy working operationally and are willing to work regularly on weekends and public holidays
• You love chocolate - and may even already be a Läderach fan

• An exciting working environment with motivated colleagues
• A position with a lot of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• Internal and external training
• Individual career opportunities
• Attractive sales bonuses upon joint target achievement
• Generous discounts on our products
• Free parking spaces
• Chocolate at the workplace

Sounds interesting? Then apply with us. Emilija Minova , Head of Talent Acquisition & Employer Branding, is happy to answer any questions you may have.

Please understand that we do not consider external recruitment agencies for filling this position.