Technical Customer Advisor in Internal Sales (a)

The Baumer Group is an internationally leading manufacturer of sensors and measuring instruments for factory and process automation. We owe this success to our approximately 2,800 employees worldwide, who are always passionate, expert, and committed in their search for the best solutions for our customers.

The headquarters in Frauenfeld (Thurgau) sets the pace for the globally sought-after Baumer sensor solutions. Around 700 employees from engineering, product management, manufacturing, logistics, sales, and services work closely together here: engineers continuously develop new solutions, while the production and logistics teams ensure that the sensors arrive at customers on time and in Baumer quality.

In our sales team, we combine technical competence with genuine customer proximity. For the support of our customers in Western Switzerland, I am looking for a person who enjoys understanding technical challenges, finding the right solutions, and building long-term customer relationships. In this role, you are much more than a contact person for enquiries and offers. You accompany our customers throughout the entire consulting process, identify new business opportunities, and make an important contribution to our shared growth. You work closely with internal specialists as well as with marketing and sales and can draw on Baumer's broad expertise. It is important to me that you show initiative, actively approach people, and can communicate technical topics clearly. If you like taking responsibility, recognising opportunities, and inspiring customers with competent advice, you will feel comfortable with us. I look forward to meeting you. Heinz Buchegger Head of Internal Sales Switzerland

What I move

• You technically and commercially support and advise our customers in Western Switzerland via various communication channels and develop tailored sensor solutions with real added value.
• You create customised offers, follow them up consistently, and accompany enquiries until successful order completion.
• You coordinate technical issues with internal departments and ensure efficient and customer-oriented processing.
• You develop new business opportunities, actively follow up leads, and work closely with marketing to specifically drive market development and growth.

What it takes

• You have a technical basic education as an electronics technician, automation technician, multimedia electronics technician, building services planner, or in a comparable field, supplemented by technical or business management training (e.g. Technical Salesperson, FH, HF).
• You bring experience as a Technical Customer Advisor or in a comparable role and know how to communicate technical solutions in a customer-oriented manner.
• You communicate fluently in German and French and move confidently in a professional customer environment.
• You convince with a proactive, communicative, and self-responsible working style and recognise opportunities before others do.

With us, collaboration takes place where ideas are born: together on site. We are convinced that good leadership, team spirit, and quick decisions work best when people can exchange ideas personally. Therefore, we deliberately rely on 100% work on site – for close collaboration, short distances, and a lively corporate culture. In exceptional cases (e.g. visit from a craftsman, doctor’s appointment, official business, etc.), it is of course possible to work from home occasionally.

Benefits

• Infrastructure & Equipment: Depending on the location, there are free parking spaces, changing rooms with shower facilities, discounted clothing, and other advantages.
• Catering: We provide affordable, good catering, special offers during night shifts, and fruit and mineral water for in between.
• Work-Life Balance & Family: We support families and design working hours as flexibly as possible. And very importantly: unforeseen incidents and difficult times also have a place with us.
• Events: We also like to celebrate events. For example, at our legendary summer parties or joint Christmas celebrations. Or on our team outings. And we are quite good at sports events too.
• Care & Bonuses: We say thank you for long-standing company loyalty or special commitment in job recommendations externally. We appreciate special effort and give something back.
• Health: We have high standards in occupational safety and support our employees with health offers to stay fit and healthy.
• Social Benefits: Depending on the location, we support our employees with attractive conditions for pension, accident, and special leave.
• Young Talent: We equip our professionals of tomorrow with top training. Besides that, there are other experiences best made when young. Joint camps with various sports and group activities, for example.
• Knowledge & Learning: In addition to language courses, we offer company-specific further training depending on the professional field. And so that one hand knows what the other is doing, we enable assignments in other work areas.
• Discounts & Reductions: Depending on the location, our employees benefit from special conditions and discounts in the areas of sport, leisure, and clothing.

Questions about the application?

Vera Vock

HR Business Partner & HR Project Staff

+41 52 728 16 34