Rocken�
Reiden
IT Support Specialist (m/f/d)
- 17 August 2026
- 100%
- Permanent position
- German (Fluent), English (Intermediate)
- Reiden
About the job
Rocken® is a Swiss company based in Zurich.
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
ROCKEN Jobs:
Create profile:
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
IT Support Specialist (m/f/d)
Our partner is a family-run company headquartered in Switzerland and market leader for automated personal and goods protection on busy railways in Europe. Railway automation and highly available radio systems complement the product range and market segments.
The company employs around 210 people and operates in several countries with locations in Switzerland, Germany, England, Italy, Austria and Spain – as well as sales partners in Scandinavia, Australia, New Zealand, Brazil, Chile, Poland, France, Portugal and Morocco, carefully selecting its partners to responsibly fulfil its safety-related tasks.
Responsibilities:
- You support employees in 1st and 2nd level support with IT and telephony issues
- In this role, you administer and maintain the client infrastructure and ensure smooth IT operations
- As an ICT supporter, you install, configure and prepare clients, including delivery, return and reinstallation
- You procure, manage and coordinate hardware, software and peripheral devices and handle repairs
- In this role, you create and maintain training materials, user documentation and instructions
- As an ICT supporter, you conduct user training, accompany new systems and applications and participate in ICT projects
Qualifications:
- You have completed training as an IT specialist EFZ in the field of computer science or system technology or have a comparable qualification
- You have several years of experience in 1st and 2nd level support as well as in client management
- You are very familiar with the Microsoft environment (Microsoft 365, Teams, Windows operating systems, Active Directory/directory services, SCCM or comparable client management solutions)
- You have practical experience with hardware, peripheral devices and mobile devices
- You work independently, in a structured and solution-oriented manner with a pronounced hands-on mentality and a high service orientation
- You are characterised by strong communication skills, a confident and friendly manner, resilience as well as very good German and good English skills
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Reiden
Contact
Marius Feurer,
+41443852186
