Solothurn
Technical Sales Internal Service (m/f/d)
- 10 September 2026
- 80 – 100%
- Permanent position
- German (Intermediate)
- Solothurn
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Technical Sales Internal Service (m/f/d)
Quality that lasts generations - our Rocken partner develops and manufactures high-quality gate solutions, door systems and drives for private and commercial sectors. As an established manufacturer, the company combines technical precision with sustainable responsibility and focuses on CO?-neutral production as well as resource-saving processes. The scope of activities includes consulting, sales and installation of customised solutions - from sectional doors to front doors to intelligent smart home systems. Technical know-how meets customer-oriented service. The working method is characterised by craftsmanship, passion for innovative products and the aspiration to create lasting value. Are you ready to inspire with quality products? Then our Rocken partner looks forward to your application!Role:
In this role, as a technical sales internal service clerk, you contribute to ensuring high-quality solutions around wood and metal. You take on the careful processing of sales enquiries and orders and ensure that technical requirements are correctly recorded and implemented. You use your technical understanding to specify suitable products and ensure smooth processing. Through your structured working method and clear communication, you make an important contribution to efficient processes and high customer satisfaction.
Responsibilities:
You process orders in the product area of doors from quotation to invoicing
In this role, you handle complaints and spare parts management
As a Technical Sales Internal Service Clerk for Doors, you advise and support customers by phone, in writing and personally at the exhibition
You actively collaborate with internal departments and the factories and coordinate the processes
In this role, you participate in trade fairs and exhibitions
Qualifications:
- You have a technical basic education (e.g. in metal or wood) with commercial further training or a commercial education with a technical flair
- You have experience in internal sales or customer service of products requiring explanation
- Ideally, you bring knowledge of the construction supply industry (doors, windows, interior fittings, fittings)
- You are confident in the daily use of MS Office
- You have very good German language skills, both spoken and written
- You enjoy customer contact, are resilient and work solution-oriented
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Workplace
Solothurn
Contact
Tim Brandtner,
+41443852195