yellowshark
Regensdorf
Sales Support Officer - D/F/E (m/f) 80-100%
- 26 October 2026
- 80 – 100%
- Permanent position
- CHF 75 000 - 85 000 /year
- German (Fluent), French (Fluent), English (Fluent)
- 8105 Regensdorf
About the job
Our clients are looking for committed and service-oriented individuals who take full responsibility for order processing from A to Z and ensure professional customer care. In this role, you act as the central contact person for customers and advise them both by phone and in writing. The focus is on efficient processing of all orders, reliable coordination of internal processes, and high service quality. Strong communication skills, a structured and independent working style, and very good German language skills are required. Good French and English skills are also needed to ensure competent support for the multilingual customer base.
The client companies operate in various industries, especially in industry and trade as well as other diverse economic sectors.
- Preparation and dispatch of offers
- Recording and processing of customer orders in the ERP system
- Handling complaints in cooperation with after-sales
- Maintenance of customer master data in CRM/ERP
- Several years of experience in customer service or a comparable role required
- Very good German and French skills as well as solid English skills in spoken and written form
- Strong communication skills and team orientation in daily customer dialogue
- Understanding of order processing, offer coordination, and project support
- Participation in external training courses
- Flexible working hours
- International field of activity
- Modern workplace
The client companies operate in various industries, especially in industry and trade as well as other diverse economic sectors.
Responsibilities
- Contact person for customer enquiries by phone or email- Preparation and dispatch of offers
- Recording and processing of customer orders in the ERP system
- Handling complaints in cooperation with after-sales
- Maintenance of customer master data in CRM/ERP
Profile
- Completed commercial basic training- Several years of experience in customer service or a comparable role required
- Very good German and French skills as well as solid English skills in spoken and written form
- Strong communication skills and team orientation in daily customer dialogue
- Understanding of order processing, offer coordination, and project support
Additional Information
- At least 5 weeks of holiday- Participation in external training courses
- Flexible working hours
- International field of activity
- Modern workplace
