Team Leader Product Management (m/f/d) Part-time/Full-time

80-100%

Smile is the first insurance without the fluff. We make insurance as simple as it should be: approachable, innovative, straightforward and completely online. In Switzerland and Austria, over 200,000 people already trust Smile. With this role, you will become part of our team, bring your superpower and help shape the insurance of tomorrow with us.

What you will achieve with us

• Overall responsibility for the strategic management of the insurance product areas, underwriting, claims interface, with a special focus on long-term market positioning and continuous development of the product portfolio.
• Leadership and development of the 3 teams in the relevant areas, fostering a performance-oriented and innovative corporate culture as well as supporting employees in their development.
• Definition and implementation of the product strategy for the entire portfolio (own and third-party products), including the identification and development of innovative insurance products and services, aligned with market needs and regulatory requirements.
• Cross-functional responsibility for the claims interface with Helvetia, particularly regarding costs, efficiency improvements and automation of the claims flow.
• Responsibility for integrated product underwriting that combines market and customer needs with consistent risk and profitability management. In close symbiosis with pricing and actuarial, product, risk selection, pricing and portfolio development are managed with the aim of anchoring the market and customer perspective as a central viewpoint in strategic underwriting decisions, thereby creating competitive, relevant and sustainably profitable products.

The qualities you bring

• 10+ years of insurance expertise with a focus on product management: You bring extensive experience in product management and the market launch of insurance products, taking into account the specific regulatory requirements in Switzerland.
• Leadership skills and employee development: Proven experience in leading and developing teams, including coaching and fostering a positive working atmosphere that strengthens personal responsibility and collaboration.
• Strategic thinking and innovative strength: Ability to develop corporate strategy and tailor it to the specific needs of the Swiss market. Strong innovation skills for introducing new products and services.
• Process and risk management: Deep understanding of efficient underwriting processes as well as the ability to continuously optimise processes considering market changes.
• Project management competence: Very good knowledge of project management, especially in implementing digital transformation projects and applying agile working methods in a complex environment.
• Communication skills & networking: Ability to communicate clearly and purposefully as well as successfully coordinate and align with internal Smile teams and key stakeholders at Helvetia. Your market network continuously provides you with new inputs from the industry, which you bring to Smile. Fluent in German and English.
• Taking responsibility: Ownership mindset, drive and high quality standards, you implement topics instead of managing them, and think across teams rather than in silos.
• Can-do attitude: A team player with entrepreneurial thinking, high speed, willingness to experiment & a doer mentality. "Can't" is not in your vocabulary; you always find ways to achieve goals.

What makes Smile special

Smile is the largest online insurance company in Switzerland - and we are continuously growing. ? That is why we are constantly looking for new people who want to continue this journey with us. Being a Smiler does not mean being run-of-the-mill, but being involved with heart and passion. Because with just under 80 employees, we are relatively small and that is exactly why every voice counts all the more with us. This way you can make more of a difference with us than elsewhere. And because genuine relationships matter to us, aperitifs are just as important as honest feedback and transparency. Insurance does not have to be boring. We are curious, technology-enthusiastic and open to detours - as long as we learn from them. Short decision-making paths are just as much a part of us as the opportunity to get involved quickly: creatively, courageously and across team boundaries. And the best part: Despite start-up vibes, you benefit from the stability and advantages of a large company. Because as a 100% subsidiary of Helvetia Insurance, we have a strong employer behind us.

Contact

Carola Betschart

Recruiting Partner

Your manager

Luca Michas CMO - Head Marketing Brand & Digital Experience