Liechtenstein
IT Service Desk Agent (m/f/d)
- 02 September 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Intermediate)
- Liechtenstein
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Service Desk Agent (m/f/d)
What makes a future-proof bank? Our Rocken partner is one of the most stable financial institutions and combines tradition with innovation. As an established bank, it offers private, corporate and institutional clients customised solutions – from payment transactions to investment advice and pension provision to financing. The scope of activities includes comprehensive management of demanding customer relationships. Long-term partnership is central. The team works independently, thinks entrepreneurially and relies on sound advice rather than short-term products. Trust, quality and sustainable values count here. Sounds like your next challenge? Then our Rocken partner looks forward to your application and to setting milestones together.Responsibilities:
You are the central contact person for telephone and written IT enquiries from employees
You handle incidents and service requests in 1st-level support including analysis and documentation
You support IT service management processes such as access, change, problem and service delivery management
You work closely with departments and IT partners and optimise IT operations
Qualifications:
You have an IT qualification and several years of experience in IT service desk, support or service management
You are familiar with Windows, Microsoft 365, Intune, mobile devices and email systems
Leadership experience as well as coordination and organisational skills are an advantage
You work independently, solution-oriented and service-oriented and keep an overview even in hectic situations
Very good German skills in spoken and written form
Benefits:
- Flexible working hours
- Home office
- Above-average holidays and days off
- Attractive training and development opportunities
- Experienced and dynamic team
- Attractive employee discounts
- Numerous employee events
- Participation in business success and bonuses
- Attractive pension and insurance benefits
- Comfortable office with modern infrastructure
- Open corporate culture
- Flat hierarchies
- Interesting and varied activities/projects
- International environment
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Liechtenstein
Contact
Fitore Babanaj,
+41443852832
