BYD After-Sales Advisor - Romanel-sur-Lausanne

Join the development of a brand that is redefining mobility

Autocorner SA is a recognised family business active in the automotive distribution of the Audi, Skoda and BYD brands. With nearly 120 employees, 5 dealerships and 2 used car centres in the cantons of Vaud and Valais, we continue our growth with passion and ambition.

BYD is a cutting-edge technology brand, still very little represented in Switzerland, synonymous with innovation, design and sustainable mobility.

Today, we are looking for new talents ready to take on the challenge alongside us.

As part of the development of our BYD dealership in Romanel-sur-Lausanne, we are looking for an After-Sales Service Advisor (SAV), for immediate start or to be agreed.

YOUR MISSION

As an After-Sales Advisor, you are the primary contact for our customers after the purchase of their vehicle. You ensure a quality welcome, advise and sell after-sales services, while guaranteeing an impeccable customer experience.

Through your commitment, you actively contribute to customer satisfaction as well as to the development of the performance and quality of our after-sales service.

YOUR RESPONSIBILITIES

• Welcome, advise and support customers throughout their after-sales journey
• Schedule appointments and accurately analyse needs
• Promote additional services and offerings
• Prepare quotes and obtain customer approval for additional work
• Ensure compliance with commitments (deadlines, costs, quality)
• Return vehicles explaining clearly the work carried out
• Handle invoicing, payment and file closure
• Follow up ongoing files and coordinate with the workshop

YOUR PROFILE

• You have a successful initial experience in automotive after-sales service
• You have training in mechanics or administrative management in the automotive field
• You have strong customer service and advisory skills
• You are rigorous, organised and able to manage priorities
• You are dynamic, flexible, motivated and reliable
• You hold a valid driving licence
• You ideally live in the region or wish to settle there

WHAT WE OFFER

• A growing family business focused on the future of mobility
• The opportunity to work with premium brands and innovative technologies
• Training and career development opportunities
• A motivated, dynamic and committed team
• Modern and attractive working conditions
• Attractive discounts on our vehicles and other services

Desired start date: Immediate or to be agreed

Workplace: Romanel-sur-Lausanne

Are you motivated to join our team?

We look forward to receiving your complete application (CV, work certificates, diplomas), online only. And please do not hesitate to tell us in 2-3 sentences why you are motivated to join us.

We will keep you informed of the progress of your application by email. Please check your inbox and spam folder regularly.

We are committed to responding to every application received.