Customer Service & Administrative Support Assistant

International Organization

Description

• Respond to client enquiries by email and telephone in a professional and timely manner.
• Provide procedural and administrative information to users and stakeholders.
• Process and manage documentation, records, notifications, and requests.
• Coordinate with internal teams to resolve customer issues and urgent matters.
• Maintain databases and ensure accurate filing and document management.
• Contribute to reporting, statistics, and administrative tracking activities.
• Deliver high-quality customer service while meeting deadlines and service standards.

Profile

• Previous experience in customer service, administration, coordination, or office support.
• Excellent communication skills and strong attention to detail.
• Fluent in English and French; additional languages are an asset.
• Strong organizational skills with the ability to manage multiple priorities.
• Comfortable working in an international and multicultural environment.
• Proficient with MS Office and administrative systems.

Job Offer

• Opportunity to gain experience within a prestigious international environment.
• Diverse role combining customer service, administration, and stakeholder coordination.
• Collaborative and multicultural workplace.
• Exposure to international processes and operations.