yellowshark
Basel
IT Support Specialist - bilingual D/F 80 - 100% (m/f)
- 03 August 2026
- 80 – 100%
- Permanent position
- CHF 80 000 - 95 000 /year
- German (Fluent), French (Intermediate)
- 4000 Basel
About the job
Do you have a passion for IT & technology and also possess the quality of enjoying helping people with technical queries? Then we look forward to reviewing your application documents!
You can expect a varied role in a committed and dynamic team. The company offers you a flexible working time model, with competitive salary and development opportunities.
- Processing and monitoring system and support requests via ticket system
- Providing assistance with domains, emails, DNS, Plesk
- Telephone advice in German and French, English if reasonable
- Professional experience in support
- Solution-oriented working method, quick comprehension and committed personality
- Fluent German and solid French skills are mandatory, English skills are an advantage
- Good social benefits
- Flexible working time model
- Contribution to public transport subscription
You can expect a varied role in a committed and dynamic team. The company offers you a flexible working time model, with competitive salary and development opportunities.
Tasks
- Providing IT support 2nd and 1st level- Processing and monitoring system and support requests via ticket system
- Providing assistance with domains, emails, DNS, Plesk
- Telephone advice in German and French, English if reasonable
Profile
- IT training- Professional experience in support
- Solution-oriented working method, quick comprehension and committed personality
- Fluent German and solid French skills are mandatory, English skills are an advantage
Additional Information
- Home office- Good social benefits
- Flexible working time model
- Contribution to public transport subscription