IT Distribution Marketing Platform Manager - Head of Department

Announcement

IT Distribution Marketing Platform Manager - Head of Department

Your main responsibilities:

• support the bank's Digital transformation on Marketing and Distribution topics,
• manage the domain's project portfolio, budgets and reporting,
• lead a team of about fifteen employees as well as external consultants,
• ensure the execution of IT delivery processes and take corrective measures if necessary,
• contribute to the definition and implementation of the evolution strategy for application platforms, in collaboration with business representatives (Third-Party Core Banking System - accounts, onboarding, CRM).

Your profile:

• Master's degree from EPF or equivalent,
• at least 5 years' experience in building, developing and managing a similar entity,
• proficiency in development methodologies (notably agile) within large-scale projects,
• excellent knowledge of distribution topics in a universal bank (Retail Banking, Corporate Banking, Private Banking and Asset Management) regarding Marketing, Sales force management, Service and customer relations in a multichannel context of Front to Back process digitalisation,
• very good knowledge of market CRM platforms (e.g. MS Dynamics 365) and several key applications (onboarding, Campaign Management platform, Distribution Channel Management platform, Advisor workstation),
• organised, dynamic, excellent communicator, ability to frame cross-functional projects involving the bank's various Front office businesses.