Sales Outlet Manager

As part of the creation of movodis SA, resulting from the merger of TRAVYS, MBC and LEB where diversity is at the heart of our values: we encourage inclusion and guarantee professional equality. To strengthen our team, we are currently looking for our future

Reporting to the Sales and Distribution Manager, you ensure the operational management of sales outlets and oversee the proper implementation of sales and distribution processes within them and across the entire scope of movodis SA.

You are responsible for the quality of customer reception and advice, the correct application of sales and payment procedures, as well as the smooth daily operation of the sales outlets. Present on site, you support the teams and contribute to the implementation of the directions defined by the Sales and Distribution department.

Your responsibilities

• Manage and support teams: supervise, organise and develop the skills of sales outlet employees. You ensure the operational management of teams, support their professional development and ensure effective work organisation across the various sites;
• Manage sales outlets: oversee their daily operation and guarantee the quality of reception, advice and customer service. You ensure the application of sales procedures, sales and payment systems, as well as the availability of products, materials and equipment necessary for the activity;
• Ensure quality and performance: monitor activity indicators, identify needs and implement necessary corrective actions. You contribute to the continuous improvement of processes and the customer experience;
• Deploy the Sales and Distribution strategy: implement the directions and objectives defined by the department, support changes related to products, pricing and sales systems and ensure their proper understanding by the teams;
• Unite and coordinate: maintain a regular presence on the various sites, promote a customer-oriented service culture and collaborate with relevant departments, notably customer relations, ticket control and subsidiaries.

Your profile

• Commercial employee CFC or equivalent training, ideally complemented by management training;
• Minimum 5 years of proven experience in sales or customer relations;
• Proven team management experience, ideally in a multi-site environment;
• Experience in public transport or a strongly customer-oriented environment;
• Good knowledge of public transport products and sales systems as well as distribution and payment processes;
• Proficiency in common IT tools and sales systems; knowledge of Mobilis fare system is an asset;
• Close leadership, customer service orientation and excellent communication;
• Ability to unite and support teams spread across several sites;
• Organisation, autonomy and sense of responsibility;
• Stress resistance and ease in a dynamic environment.

What we offer you

Joining movodis SA means participating in the creation of a new public transport company and concretely contributing to the evolution of mobility in the region.

We offer you a position with significant responsibility, combining strategic vision and operational management, at the heart of varied and stimulating projects. You will have the opportunity to participate in the creation and development of a new organisation, in a collaborative environment committed to sustainable mobility.

You will play a central role in building movodis SA and developing new mobility solutions, both for contracted markets and new business segments. Beyond a project, we offer you the opportunity to participate in building a forward-looking organisation and to contribute concretely to its success.

You will also benefit from attractive working conditions, allowing you to balance professional commitment and personal life.

Interested?

Do you want to put your public transport expertise and your ability to manage strategic projects at the service of developing tomorrow’s mobility? We look forward to receiving your complete application (CV, cover letter, diplomas and work certificates) via Jobup by 31 October 2026.

movodis SA looks forward to meeting you!