Lausanne
Bilingual French/Italian Complex LAA Case Manager 80-100% (m/f/x)
- 22 September 2026
- 100%
- Permanent position
- Lausanne
About the job
A solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it encourages the creation of a healthy, inclusive and inspiring work environment, ideal for developing your talent.
To strengthen our Personal Insurance Division, which offers our clients high-level services in claims management, we are looking for a versatile Complex LAA Case Manager, responsible for the autonomous and proactive management of files in the handling of complex claims in the field of accident insurance (LAA).
The various tasks awaiting you:
- Fully manage the files of the assigned portfolio
- Settlement and control of invoices, drafting decisions, monitoring pensions
- Collaborate with the different teams of the division to efficiently handle French-speaking files
What makes you unique:
- Federal insurance diploma or an equivalent qualification
- Several years of practical experience in benefits management in personal insurance with good technical knowledge
- Very good knowledge of common IT tools (MS Office)
- Perfect command of Italian and French, both spoken and written
If you are also able to work independently while enjoying teamwork, resilient to stress and comfortable in contacts, then you are the person we need!
We offer you:
- A healthy working environment in a mutual company certified "Great Place to Work"
- Multiple social benefits, including flexibility in work organisation
- Support in development and training
- Human values centred on employee well-being
We look forward to receiving your complete application file digitally (including CV, cover letter, copies of work certificates and diplomas).