Bad Ragaz
ICT Service Engineer (m/f/d)
- 26 September 2026
- 80 – 100%
- Permanent position
- German (Native language)
- 7310 Bad Ragaz
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
ICT Service Engineer (m/f/d)
Are you looking for an environment where IT expertise meets genuine customer proximity? Our Rocken partner is an established ICT service provider that serves both companies and private customers equally. From cloud solutions to network infrastructures to mobile and communication services – the portfolio is versatile and practical. The company operates several locations and focuses on personal support rather than anonymous large structures. As an ICT specialist, you work at the interface between technology and people: you implement modern IT systems, maintain existing infrastructures, and are the contact person for demanding support requests. You will be part of a dynamic team of professionals who value pragmatic solutions and direct communication. Ready to bring your IT expertise into a down-to-earth yet innovative environment? Then our Rocken partner looks forward to your application.Role:
A varied position in technical customer support offers the opportunity to actively maintain IT infrastructures and develop sustainable solutions for various technical challenges. We are looking for a service-oriented personality with solid practical experience and enjoyment of direct customer contact.
You will independently handle faults, implement technical adjustments, and support the further development of existing environments. At the same time, you will contribute your experience to IT projects and help maintain consistently high service quality.
Responsibilities:
Receiving, analysing, and resolving technical faults in client and server environments
Handling support cases related to telephony, network, and provider connections
Planning and implementing changes and technical optimisations
Supporting the realisation and further development of IT projects
Technical customer support remotely and on-site
Ensuring reliable and customer-oriented service delivery
Qualifications:
Completed IT training or comparable qualification
Several years of experience in technical IT support
Strong service orientation and enjoyment of personal customer contact
Independent, structured, and solution-oriented working style
Driving licence category B
Very good German skills; additional language skills are an advantage
Benefits:
- Home office
- Experienced and dynamic team
- Interesting and varied tasks/projects
- Comfortable office with modern infrastructure
- Attractive training and development opportunities
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Bad Ragaz
Contact
Diego Barth,
+41443852145
