Clerk / Officer Specialist Department Integration 80%

Clerk / Officer Specialist Department Integration 80%

80% | Lucerne | from 17.01.2027

• You coordinate and process all registrations for measures of specific integration promotion in the areas of language, work, education and social integration.
• As a central point of contact, you answer internal and external enquiries, communicate with programme providers and take daily responsibility for the telephone and general email address.
• You record and maintain integration plans, goals and measures in the case management system and ensure complete documentation.
• You handle demanding correspondence, take minutes of coordination meetings, check invoices and process administrative orders.
• You support the induction of new employees, contribute to the optimisation of processes and prepare data and key figures for reporting.

• You have completed a commercial basic education (EFZ or equivalent) and ideally bring two to six years of professional experience in clerical work.
• You work independently, structured and reliably, have a quick grasp and keep an overview even in hectic situations.
• You communicate fluently orally and in writing and convince with your strong social and team skills in dealing with different stakeholders.
• You are flexible, committed and proactive and are willing to actively further develop processes and procedures.
• You are interested in migration and asylum issues, have intercultural skills and very good MS Office user knowledge. Experience in education is an advantage.

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