100% Receptionist - Geneva

Do you appreciate human contact and wish to represent a watchmaking house to its visitors and partners?

We are looking for a Receptionist to join a manufacture located in Geneva. As the first point of contact, you will play a key role in the quality of the welcome and ensure that each visitor receives a smooth, personalised and attentive reception, in line with the requirements of a high-end environment.

Your tasks

Thanks to your sense of service, interpersonal skills and professionalism, you will help create a positive experience from the very first interactions.

• Welcome and accompany visitors upon their arrival, ensuring the quality of their reception.
• Identify their needs, provide the necessary information and direct them to the appropriate contacts.
• Manage the telephone switchboard, filter calls and accurately relay messages.
• Handle various requests taking into account their nature and urgency.
• Prepare visitor access and ensure the management and monitoring of badges.
• Organise room bookings and coordinate services related to reception.
• Respond to emails and keep the various reception administrative supports up to date.
• Work closely with internal departments to ensure a smooth flow of information.
• Provide occasional support during meetings, receptions or events organised by the manufacture.
• Ensure compliance with safety instructions and maintain the confidentiality of information.
• Suggest improvements to continuously optimise the visitor experience.

Your profile

• You hold a qualification in hospitality, commerce, the airline sector or a similar field.
• You have at least three years’ experience in a high-end reception or service role.
• You are fluent in French, both spoken and written.
• You have a very good level of English. Mastery of an additional language is an asset.
• You are comfortable using IT tools and common office software.
• You enjoy human contact and know how to adapt your communication to a variety of interlocutors.
• You demonstrate tact, discretion and diplomacy in all circumstances.
• You are able to manage several requests simultaneously while maintaining excellent service quality.
• Your organisational skills, responsiveness and attention to detail enable you to ensure reliable follow-up.
• You always adopt a professional attitude and a neat appearance.
• You are available to work at different sites within the canton of Geneva.

Would you like to put your sense of service and interpersonal skills to work for a renowned watchmaking manufacture? Please send us your application. We look forward to discovering your background and discussing with you.