Food/Non-Food Sector Manager

With 1,800 employees and 51 points of sale, Migros Neuchâtel-Fribourg is a cooperative where people, innovation and sustainability come together to transform our region. Here, your talent matters! Join a dynamic community driven by a pioneering spirit and shared responsibility. Thrive in an environment that values your ambitions and together, let’s shape the future!

Important notes: Please send us a complete application file (CV, work certificates and diplomas)

What you accomplish

• Monitor and optimise work processes as well as the management of the sales area.
• Optimise work schedules and propose improvements to the branch management.
• Actively seek solutions in case of anomalies in absence management, liaising with other departments.
• Plan staff interventions in accordance with regulations and apply instructions related to hourly performance.
• Clearly formulate work instructions and expectations towards employees.
• Conduct interviews related to employees’ work processes in collaboration with your superior.
• Ensure that your team’s work is completed.
• Ensure the flow of information between employees and the hierarchical superior.
• Actively participate in personnel recruitment decisions.
• Support the integration process of employees in a planned, targeted and effective manner.
• Conduct probationary period interviews with constructive feedback, depending on the branch size.
• Identify employees’ strengths and areas for improvement.
• Create development and training opportunities on the job.
• Conduct development interviews and ensure targeted promotion of employees.
• Regularly express appreciation to employees for their commitment.
• Encourage personal exchanges and remain available to answer questions.
• Take team improvement proposals seriously and carefully consider their implementation.
• Ensure appropriate presentation of goods while respecting given concepts and instructions.
• Act according to the principle: "the right goods at the right time, in the right quantity and in the right place", according to the promotion plan.
• Manage goods efficiently, including waste, inventories and systems (MOFIP, F&R).
• Process orders professionally and in an organised manner.
• Introduce measures to achieve objectives related to quantities, waste and turnover.
• Discuss the situation of existing or budgeted resources with the hierarchical superior.

What you bring

• Education: Completed vocational training (CFC)
• Specialisation: Retail trade
• Professional experience: Minimum 2 years in a similar retail trade role
• Excellent knowledge of the food retail sector
• Strong understanding of sales management principles, merchandise and commercial promotion strategies
• Degree and/or continuing education in management and leadership
• Demonstrate autonomy and ability to organise effectively
• Proficiency with digital tools and skills
• Ability to collaborate effectively and develop networks
• Strong customer satisfaction orientation
• Empathy and ability to manage conflicts diplomatically
• Ability to supervise, motivate and develop a team
• Proven expertise in sales techniques, ability to supervise and coach, aptitude for public speaking (briefings, sessions)
• French (C1)

What we offer you

• Modern infrastructure: a modern working environment
• Work in good health: Promotion of workplace health
• Mobile and flexible work model: FlexWork
• Maternity/paternity leave: duration exceeding legal requirements
• Mobile subscription: preferential mobile telephony offers
• Occupational pension: attractive pension fund
• Social benefits: numerous social advantages
• Offers for employees: advantageous offers for employees
• Migros Bank: preferential conditions at Migros Bank
• Cumulus points: multiplied Cumulus points
• Catering: discounts at staff restaurants
• Holidays: 5 weeks’ holiday
• Migros Club School: flat-rate participation in Migros Club School courses
• Targeted promotion: talent management
• Social and personal advice: advisory service for financial, legal and health matters

Recruitment process

• Pre-selection of files
• Personal interview via video or telephone
• Interview with HR and the specialised department
• References
• Personality/performance test
• Offer and contract establishment (digital)

Contact
Mr Endrit Morinaj
Recruitment Specialist & HR Business Partner

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