Kanton Luzern
Luzern
Clerical Officer Military Service Replacement (a)
- 01 October 2026
- 100%
- Permanent position
- German (Intermediate)
About the job
Clerical Officer Military Service Replacement (a)
100% | Lucerne | Start date 01.01.2027 or by arrangement
Diverse cases, a team that supports you, and space to expand your expertise. With us, you meet people with genuine concerns and find solutions together, balancing law, numbers and personal contact.
Your tasks
- You are the first point of contact for all questions regarding the military service replacement levy and provide competent and clear advice at the counter, by phone and by email.
- Obliged to pay, exempt or entitled to a refund? You clarify cases such as unassigned persons, service deferrals or medical discharges and apply the legal provisions accordingly.
- From invoicing to instalment payments, reminders and debt collection to seizure and loss certificates, you are primarily responsible for the collection process, handle waiver requests and cooperate with debt enforcement and bankruptcy offices.
- Data, payments and outstanding amounts come together with you. You maintain the details of all liable persons in a specially developed user application Matrix, post business transactions and keep an eye on statutes of limitation.
- You pass on your knowledge. As a practical trainer, you train commercial apprentices and further develop our processes in quality matters and projects.
Your profile
- You have a commercial apprenticeship EFZ (or equivalent) and bring professional experience.
- You are familiar with administrative law as well as debt enforcement and bankruptcy law and apply both confidently. Where you wish to deepen your knowledge, we will support you.
- You use digital applications and specialist software confidently and enjoy shaping the digital transformation of the administration.
- You work independently, precisely and in a structured manner, communicate clearly and convincingly and appreciate teamwork.
- Experience with apprentices in the commercial sector as well as knowledge of the army or tax system are welcome. What is missing, we will teach you.
What you can look forward to
Our fields of activity are as diverse as we are.
Environment, infrastructure, finance, security, health, education and much more - together we shape the canton of Lucerne.
Environment, infrastructure, finance, security, health, education and much more - together we shape the canton of Lucerne.
With us you will get ahead.
We offer attractive and exciting career and development opportunities - both in leadership and for subject matter experts.
We offer attractive and exciting career and development opportunities - both in leadership and for subject matter experts.
We work flexibly and smartly.
Mobile-flexible working is highly valued here. More than half of our employees work part-time and realise their professional goals in harmony with their private commitments.
Mobile-flexible working is highly valued here. More than half of our employees work part-time and realise their professional goals in harmony with their private commitments.
You benefit with us.
Attractive continuing education offers, discount platforms for employees, mobile and internet offers, Next Bike, fleet discounts, and other benefits.
Attractive continuing education offers, discount platforms for employees, mobile and internet offers, Next Bike, fleet discounts, and other benefits.
Your employer
Working for the Canton of Lucerne means shaping the future - that of the canton, its residents and not least your own. More than 7,000 employees in 200 different professions contribute daily to the excellent quality of life in our canton.
The Military, Civil Protection and Justice Enforcement Office is a service provider for public safety and justice. It is particularly responsible for the cantonal military affairs, cantonal civil protection and justice enforcement.
The Military Department carries out the tasks anchored in military legislation. The department is divided into two areas of responsibility: military administration and military operations. The military administration includes the administration of all military service or conscription liable persons in the canton of Lucerne, and the military operations include the operation of the army training centre, the rehabilitation centre and the general staff school Kriens.
The "a" in the job title stands for "all". The canton of Lucerne stands for diversity and variety.
The Military, Civil Protection and Justice Enforcement Office is a service provider for public safety and justice. It is particularly responsible for the cantonal military affairs, cantonal civil protection and justice enforcement.
The Military Department carries out the tasks anchored in military legislation. The department is divided into two areas of responsibility: military administration and military operations. The military administration includes the administration of all military service or conscription liable persons in the canton of Lucerne, and the military operations include the operation of the army training centre, the rehabilitation centre and the general staff school Kriens.
The "a" in the job title stands for "all". The canton of Lucerne stands for diversity and variety.
Your contact
DS Military, Civil Protection and Justice Enforcement
DST MZJ, Military Department
Guido Suppiger
Head of Military Service Replacement Division
+41 41 469 42 95
https://militaer.lu.ch/
DST MZJ, Military Department
Guido Suppiger
Head of Military Service Replacement Division
+41 41 469 42 95
https://militaer.lu.ch/
