An Assistant Maître d'Hôtel with accommodation possibility during the probationary period

The Beaulac Hotel is a superior 4-star hotel with 116 rooms, ideally located on the shores of Lake Neuchâtel. The establishment offers a complete experience with its Lake Side brasserie facing the lake, its panoramic Waves lounge bar, as well as its conference centre.

A key player in French-speaking Switzerland, the Beaulac Hotel is part of a hotel group that also includes the Ibis Hotel in Thielle and the Design Hotel F6 in Geneva. Our teams are committed every day to offering a high-end experience based on service excellence, attention to detail, and the quality of human relations.

As part of strengthening our Food & Beverage team, we are looking for an Assistant Maître d’Hôtel (M/F) on a permanent contract (accommodation possibility during the probationary period).

A true extension of the Outlet Manager on the ground, you participate in organising services, support the floor teams, and ensure compliance with the establishment’s quality standards. A hands-on person, you know how to unite a team while remaining attentive to our clients’ experience.

Service organisation & team support

• Participate in the preparation and smooth running of services.
• Check the room setup and ensure compliance with quality standards.
• Organise and lead briefings before and after service to ensure good team coordination.
• Coordinate floor teams and ensure smooth communication with the kitchen and bar.
• Distribute tasks and support the Chefs de rang and Commis de salle in their development.
• Participate in the integration and training of new employees.
• Foster a positive, professional, and collaborative work environment.

Customer experience & service

• Welcome clients and ensure their satisfaction throughout their experience.
• Advise clients on dishes, drinks, and suggestions.
• Contribute to sales development through a personalised and professional approach.
• Handle special requests and any complaints with diplomacy.
• Provide full service in the dining room when activity requires it.

Operational management

• Participate in monitoring orders, inventories, and stocks.
• Ensure proper management of equipment and service areas.
• Manage cash receipts and perform cash register closure according to current procedures, in the absence of the Outlet Manager.
• Guarantee compliance with HACCP standards, internal procedures, and establishment standards.
• Occasionally replace the Outlet Manager in their absence within the scope of assigned responsibilities.

Your profile

• Proven experience in a hotel, gastronomic establishment, or quality brasserie.
• Experience in a similar role, with initial experience in team support and supervision.
• Proficiency with the Micros cash system and ease of daily use.
• Excellent presentation and exemplary attitude.
• Natural leadership and ability to unite a team.
• Strong customer service and reception skills.
• Excellent interpersonal and communication skills.
• Autonomy, organisation, and anticipation skills.
• Attention to detail and constant demand for quality.
• Ability to manage unforeseen events calmly and professionally.
• Good knowledge of dishes, drinks, wines, and service techniques.
• Commercial sense and enthusiasm for sales development.
• Flexibility, availability, and professional commitment.

Languages

• French: fluent.
• English: an asset.
• German: a valued asset.

Conditions

• Permanent contract (CDI).
• Accommodation possibility during the probationary period.
• Stimulating work environment within a superior 4-star hotel.
• Versatile role with strong on-site presence.
• Close collaboration with the Outlet Manager and Food & Beverage teams.
• Opportunity to actively contribute to service excellence and customer experience.

Application

Do you recognise yourself in this profile? We invite you to send us your complete application by e-mail to the following address: administration@beaulac.ch .

We thank all applicants. After reviewing the files, only candidates matching the desired profile will be contacted.

If you do not hear from us within three weeks, please consider that your application has not been successful. However, we encourage you to consult our future job offers and to send us your application again if a future opportunity matches your profile.