Basel
IT Account Manager (m/f/d)
- 09 September 2026
- 100%
- Permanent position
- German (Fluent)
- Basel
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Account Manager (m/f/d)
How secure is your IT infrastructure really? Our Rocken partner specialises in holistic cyber security, IT, and network solutions. The company serves leading corporations and established SMEs from various industries - with a clear focus on security, reliability, and technical excellence. From consulting through implementation to ongoing monitoring: bespoke solutions are created here that protect companies against the most advanced threats. Collaboration is conducted as a partnership on equal footing, with an in-house Security Operations Centre for rapid response in emergencies. Expertise, team spirit, and genuine solution orientation count here. Ready to become part of a committed team that fights daily for the security of companies? Then our Rocken partner looks forward to your application.Role:
For a growing IT service company, a communicative personality is sought who enjoys acquiring new customers and expanding existing business relationships in the long term. The focus is on modern ICT and cyber security solutions, which are developed together with customers according to their needs.
You will accompany the entire sales process - from the first contact through needs analysis and offer preparation to successful completion. At the same time, you will further develop existing customer relationships and identify new business opportunities.
Responsibilities:
Active acquisition of new customers through targeted prospecting, networking, and personal approach
Building and maintaining long-term customer relationships in the ICT and cyber security environment
Analysing customer needs and developing suitable solution and service offers
Preparing quotations, calculations, and pricing models in collaboration with internal specialists
Identifying and implementing cross- and upselling potentials with existing customers
Participating in sales campaigns, customer events, and other measures for business development
Qualifications:
Completed commercial or technical training or degree
Several years of experience in B2B sales, ideally in the IT, ICT, or cyber security environment
Strong communication and negotiation skills as well as a confident appearance with customers
Experience in new customer acquisition and strategic expansion of existing customer relationships
Independent, goal-oriented, and entrepreneurial personality with high self-motivation
Very good German skills, good English skills, and enjoyment of a dynamic, technology-oriented environment
Benefits:
- Coaching and mentoring
- Canteen, meal allowances, and discounts
- Flexible working hours
- Home office: 2 to 3 days possible
- Numerous employee events
- Market- and performance-based salaries
- Comfortable office with modern infrastructure
- Open corporate culture
- Interesting and varied activities/projects
- Experienced and dynamic team
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Basel
Contact
Diego Barth,
+41443852145