Dübendorf
IT Support Engineer (m/f/d)
- 19 August 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Dübendorf
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Support Engineer (m/f/d)
Transforming complex IT landscapes into simple, functioning solutions is the core competence of our Rocken partner. As a specialised IT service provider, they support SMEs holistically: from strategic consulting through seamless integration to reliable operation and cloud services. The range of services extends from VoIP telephony through hosted infrastructures to comprehensive security concepts. The focus is not on technology for its own sake, but always on the question: How can we make IT a secondary matter so that customers can concentrate on their business? The working style is characterised by personal support at eye level, technical competence, and the ambition to deliver customised solutions. Ready to advance SMEs digitally and create real added value? Then our Rocken partner looks forward to your application.Responsibilities:
You support our customers remotely and on-site in 1st and 2nd level support
In this role, you provide support in German
You update, maintain, and document customer systems
In this role, you independently handle customer enquiries and projects
You prepare hardware and software components for customers
Qualifications:
You have completed an apprenticeship as an ICT specialist, or computer science with a focus on system technology, or have several years of professional experience in support
You are strongly service- and customer-oriented and enjoy customer contact
You have very good administration skills with current Microsoft systems (Windows Server 2012 R2-2019, AD, Exchange, Windows 10), VMware, Office 365 and VoIP systems, preferably 3CX
You are communicative, proactive and characterised by assertiveness and implementation skills
You are a team player, resilient and work in a structured and transparent manner
You hold a category B driving licence and communicate fluently in (Swiss) German as well as very well in English, both spoken and written
Benefits:
- Home office
- Experienced and dynamic team
- Interesting and varied tasks/projects
- Flat hierarchies
- Flexible working hours
- Open corporate culture
- Comfortable office with modern infrastructure
- Coaching and mentoring
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Dübendorf
Contact
Diego Barth,
+41443852145
