Luzern
IT System Administrator / Support Engineer (m/f/d)
- 09 September 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Luzern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in personnel recruitment and career planning.
IT System Administrator / Support Engineer (m/f/d)
Our Rocken partner develops integrated enterprise software and connects ERP, CRM, and e-commerce on a central platform. The company stands for sustainable digital solutions, update guarantees, and technological sovereignty. As an established provider, it focuses on innovation with foresight and long-term customer relationships. Development is characterised by modern architecture, well-thought-out data structures, and the targeted use of new technologies. Projects are not only implemented technically but are designed with a view to stability, security, and future viability. Precision, perseverance, and teamwork are core values. Collaboration takes place in interdisciplinary teams that work closely together from project management through UX design to business development. Fancy software development with responsibility and prospects? Then become part of a company that consistently combines quality and innovation. Our Rocken partner offers you a challenging environment with genuine scope for creativity.Role:
You are a certified IT specialist (EFZ) and have already gained initial professional experience in IT support or system administration? Then this position offers the opportunity to further expand your knowledge in a modern Microsoft environment and gradually take on more responsibility for systems, users, and infrastructure.
Responsibilities:
Support of a modern Microsoft-based IT landscape
Analysis and resolution of technical faults in 1st and 2nd level support
Support for users with hardware, software, and system questions
Administration of Windows clients and server systems
Support of Microsoft 365 and cloud-based IT services
Management of user accounts, permissions, and groups
Support with Microsoft Entra ID and Active Directory
Participation in IT infrastructure projects and technical migrations
Installation, configuration, and lifecycle management of end devices
Monitoring and optimisation of the system environment
Automation of recurring tasks with PowerShell
Documentation of solutions, systems, and technical processes
Collaboration with internal IT specialists and external technology partners
Qualifications:
Completed training as an IT specialist EFZ or comparable qualification
At least 2 years of professional experience in IT support or system administration
Good knowledge of the Microsoft environment
Experience with Windows clients and ideally Windows Server
Initial contact with Microsoft 365 and cloud technologies
Analytical and structured approach to technical problems
Strong service orientation and enjoyment in user contact
Interest in modern technologies and continuous development
Independent working style and high sense of responsibility
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Lucerne
Contact
Joshua de Boers,
+41443852112
