After-Sales Carpenter (M/F) VD

Your tasks

• Carry out after-sales service interventions for private and professional clients.

• Process work orders, repair requests, and various interventions related to carpentry.

• Diagnose encountered problems and propose appropriate solutions.

• Perform necessary repairs, adjustments, and replacements on carpentry elements.

• Organise and plan your interventions independently.

• Maintain professional and quality contact with clients.

• Manage your equipment, vehicle, and tools with care.

• Ensure administrative follow-up of interventions and monitor client satisfaction.

• Actively participate in the development and proper management of the after-sales department.

Your profile

• You hold a Federal VET Diploma (CFC) as a carpenter or have equivalent training and experience.

• You have proven experience in carpentry, ideally in after-sales service and repairs.

• You are autonomous in organising and executing your interventions.

• You have an excellent diagnostic sense and know how to find concrete solutions.

• You possess a true entrepreneurial spirit, are proactive, and take responsibility.

• You work with rigour, efficiency, and a strong concern for client satisfaction.

• You are comfortable communicating with clients and know how to represent the company professionally.

• You hold a valid driving licence in Switzerland.

What our client offers you

• An autonomous position with a company vehicle provided.

• Great freedom in organising your days and interventions.

• A key role within the after-sales department, with the possibility to take initiatives and influence its development.

• A working environment that values trust, responsibility, and personal commitment.

• The opportunity to invest sustainably in an activity where your sense of responsibility will make a difference.

The profile we are truly looking for

We are not just looking for a good carpenter. We want to meet someone who sees the after-sales department as their own business: someone who anticipates, finds solutions, nurtures client relationships, and ensures both profitability and quality of each intervention.

Do you enjoy being in control of your organisation, making decisions, and seeing the direct results of your work? This position is made for you.

Interested in this new challenge in the Lausanne region?

We look forward to receiving your application.