Dispatcher / Coordinator (m/f) 100%

Introduction

For an established, leading company in the field of technical system solutions with a focus on laboratory environments, we are looking to strengthen the service organisation with a committed individual as Dispatcher / Coordinator (m/f) 100%. The company is one of the leading providers in its sector in Switzerland and offers demanding customers from industry, research, and education comprehensive total solutions including service and maintenance from a single source.

Tasks

• Recording of telephone and written repair reports in the internal systems
• Scheduling and coordination of technician deployments
• Planning and organisation of installation, maintenance, and repair work
• Processing and monitoring of customer concerns
• Communication with customers, technicians, and suppliers by phone and email
• Support in the preparation of repair and service offers* Invoicing of service deployments as well as handling of warranty cases
• Maintenance and further development of master data as well as optimisation of scheduling processes

Profile

• Commercial or technical basic training (e.g. technical clerk advantageous)
• Experience in scheduling or in a service organisation
• Very good user knowledge of ERP systems (e.g. Navision advantageous)
• Customer-oriented, precise, and independent working style
• Structured thinking and quick comprehension
• Resilient, team-oriented personality with confident demeanour
• Very good German skills, good French skills, and English skills advantageous

Benefits

• Exciting role in an innovative and established Swiss company
• Familiar and appreciative working environment
• Contemporary employment conditions and attractive social benefits
• Good accessibility by public transport and parking facilities available

Contact Information

If you recognise yourself in this versatile position, we look forward to receiving your complete application documents.

If you have any further questions about this job offer (Reference: JN -062026-1118396), please contact Filipa Videira at +41 58 233 20 00.

About Us

Adecco is the market leader for personnel solutions in Switzerland and worldwide. Every day, our teams at around 50 locations across Switzerland ensure the best match between candidates and clients in various professional fields and industries.

Adecco Switzerland is a company of the Adecco Group, the world’s leading talent advisory and solutions company. We believe in preparing everyone for the future and employ over 3.5 million people daily. We recruit, develop, and train talents in 60 countries and enable organisations to help shape the future of work.