IT Support Specialist 60 - 80% (m/f/d)

What is my role?

• Acceptance, processing and resolution of IT tickets (First and Second Level Support)

• Support with Microsoft 365, Teams, Outlook and other standard applications

• Setup and maintenance of work equipment (PCs, laptops and peripheral devices)

• OS deployment and software distribution (Baramundi)

• Management of user accounts and permissions (Active Directory and Microsoft 365)

• Maintenance of documents and knowledge databases

• Support of the Head of IT and the Business Application Manager in IT projects

What do I need to be successful?

• Completed basic training as an IT specialist EFZ

• Sound knowledge of Windows servers, network technologies
  as well as backup solutions

• Several years of experience in IT support

• Very good German and English skills, both spoken and written

• Good communication skills as well as teamwork and independent working

• High resilience and solution orientation

Languages
German: B2 - Very good
English: B2 - Very good

Workplace
Effretikon

Vacancy number
VA-3M4-BTQ