Retail Manager - Multi-Site Operations

Luxury Experts is supporting an international group
operating within the premium retail sector, in the recruitment of an experienced
and commercially driven Retail
Manager.

Based in the Zurich-Kloten area, the successful candidate will
oversee and further develop a network of retail locations across Zurich and a part of the German-speaking Switzerland.

This hands-on leadership role combines commercial
performance, people development and operational excellence. Working closely
with Store Managers and their teams, you will ensure sustainable business
results and consistently high retail standards across the network.

Your Responsibilities

• Lead,
  coach and develop Store Managers and Assistant Managers, fostering
  accountability, engagement and performance.
  
• Monitor
  sales results, KPIs and customer traffic, identifying opportunities and
  implementing effective action plans.
  
• Drive
  commercial performance and contribute actively to the achievement of
  business objectives.
  
• Maintain
  a strong field presence through regular store visits.
  
• Ensure
  consistently high standards in customer experience, visual merchandising,
  store presentation and operational procedures.
  
• Support
  workforce planning, recruitment, onboarding, performance management and
  employee development.
  
• Ensure
  effective communication between the stores and the wider organisation.
  
• Support
  product launches, commercial initiatives and in-store activations.
  
• Oversee
  inventory, stock management and administrative procedures across the
  network.
  

Your Profile

• Solid
  experience in premium or luxury retail, ideally with store or multi-site
  management responsibilities.
  
• Proven
  leadership skills and a genuine ability to coach, engage and develop
  managers and teams.
  
• Strong
  commercial acumen and confidence working with sales targets, KPIs and
  performance action plans.
  
• A
  hands-on leadership style, combined with strong organisational and
  operational capabilities.
  
• The
  ability to combine strategic thinking with pragmatic execution.
  
• A
  proactive, solution-oriented and resilient mindset.
  
• Flexibility
  and willingness to travel regularly within the assigned region.
  
• Fluency
  in German and English, at a minimum C1 level. French and/or Italian would
  be an asset.
  

Previous multi-store management experience would be a
strong advantage. Experience within jewellery, watches or travel retail would
also be highly valued.

The Opportunity

This position could suit either an established multi-site
retail leader or an accomplished Store Manager ready to take the next step into
a broader regional role.

It offers the opportunity to join an international
organisation in a key leadership position, with a direct impact on commercial
performance, people development and customer experience.

If you recognise yourself in this opportunity and meet
the essential language and leadership requirements, we invite you to submit
your application online.

We
look forward to reviewing your profile in complete confidence.