Burgdorf
Key Account Manager - Managed Services (m/f/d)
- 25 August 2026
- 100%
- Permanent position
- German (Fluent)
- Burgdorf
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Key Account Manager - Managed Services (m/f/d)
Our ROCKEN partner offers you a varied role in a dynamic service company within the SME environment. The entrepreneurial "5F": focused, flexible, fast, fit and friendly express how internal collaboration is shaped and which values are important to them. Qualities such as personal responsibility, willingness to perform and develop are highly valued. You will be supported in your personal and professional development and offered many opportunities for regular further training.
Role:
Would you like to bring your experience in selling IT services and solutions into a new, exciting challenge? In this role, you take responsibility for building and expanding customer relationships in the managed services area and accompany your clients from needs assessment to conclusion. You use your sales instinct to clearly communicate sophisticated solution concepts and build sustainable partnerships. You act as the central contact person for your clients and coordinate internal departments to ensure tailored services. With your senior profile, you actively shape the further development of the service portfolio and contribute your market and practical experience purposefully.
Responsibilities:
You manage customers in the managed services environment, identify needs and develop long-term relationships
With your sales talent, you acquire new customers, process leads and identify up- and cross-selling potentials
You present solutions, advise customers and support presales in system design, sizing and technical clarifications
You independently create offers and concepts for IT solutions and maintain activities in the CRM
You work closely with customers, suppliers, project managers and technicians
Qualifications:
Several years of sales experience in the IT services environment as well as knowledge in managed services, cloud and IT outsourcing
Strong negotiation skills, sales flair and enjoyment of customer contact
Independent, ambitious and team-oriented personality with confident demeanour
Fluent written and spoken German, English is an advantage
Benefits:
- Flexible working hours
- Home office
- Numerous employee events
- Attractive employee discounts
- Contribution to or provision of parking spaces
- Free fruit and drinks
- Attractive training and development opportunities
- Comfortable office with modern infrastructure
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Burgdorf
Contact
Elena Walker,
+41443852884
