Zug
IT Support Specialist (m/f/d)
- 01 October 2026
- 80 – 100%
- Permanent position
- CHF 87 500 - 92 500 /year
- German (Fluent)
- 6300 Zug
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Support Specialist (m/f/d)
Salary - CHF87,500 - 92,500Rocken® has significantly simplified the application process with its digital recruitment solution and thus sets a new, uniform standard. We connect talents, experts and professionals throughout Switzerland. Our network of established companies is made available on our Rocken® Talent Platform.
Our partner is looking for professional individuals with a flair for numbers. You can expect challenging and varied tasks in the financial services sector.
Create your Rocken® Talent Profile today and become part of a dynamic network.
Role:
In this role, you are responsible for the operation and support of the workplace environment (Windows and macOS clients, Microsoft Office, hardware) as well as assistance with hardware issues. This includes managing user accounts, access rights and mailboxes, as well as support in the administration of Active Directory and Microsoft Exchange (On-Premises).
Responsibilities:
Support and maintenance of business and customer applications (web & mobile) as well as assisting consultants and customers in using our digital platforms
Analysis, processing and follow-up of support requests as well as error analysis and documentation of technical problems
Collaboration with the internal development team in analysing and resolving software issues
Coordination and cooperation with external IT service providers on more complex topics related to infrastructure, network and servers
Participation in IT projects and the introduction of new systems
Qualifications:
Completed training in IT (e.g. IT specialist EFZ) or equivalent qualification
Experience in IT support or application support
Good knowledge of Windows and macOS clients, Microsoft Office and Active Directory
Knowledge of Microsoft Exchange (On-Premises) is an advantage
Interest in software, applications and digital platforms
Analytical and structured way of working
Service-oriented personality with good communication skills
Very good German skills, English skills are an advantage
Benefits:
- Flexible working hours
- Market- and performance-based salaries
- Open corporate culture
- Interesting and varied activities/projects
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Zug
Contact
Mohi Heidar,
+41443852122
