Rocken�
Cham
Technical Support Specialist (m/f/d)
- 21 August 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Fluent)
- Cham
About the job
Rocken® is a Swiss company based in Zurich.
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Benefits:
ROCKEN Jobs:
Create profile:
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Technical Support Specialist (m/f/d)
Successfully implementing digitalisation in everyday SME life – can this be pragmatic and measurable? Our Rocken partner operates as a digitalisation partner focusing on modern IT services. The company supports client companies in digital transformation: from strategy through implementation to long-term partnership. Key topics include Modern Workplace, IT security, process automation, data analysis, and artificial intelligence. The working approach is solution-oriented, practical, and focused on tangible business success. Complexity is reduced, with speed and efficiency prioritised. The team consistently thinks from the customer’s perspective and relies on continuous support rather than one-off projects. Are you keen to make companies more digitally successful? Then apply now via Rocken and actively shape the future of our partner.Responsibilities:
- First point of contact for IT enquiries in 1st and 2nd level support
- Assistance with operational and maintenance tasks
- Monitoring of monitoring systems and data backups, using the latest technologies (Microsoft 365, Azure, PRTG, Veeam)
- Carrying out support assignments at customer sites as needed
Qualifications:
- Completed training (ICT specialist, computer science apprenticeship EFZ or equivalent)
- Professional experience in customer service/help or service desk
- Good knowledge of modern system solutions in the Microsoft environment
- Experience in network administration
- Very good German and English skills in spoken and written form
Benefits:
- Flexible working hours
- Home office
- Numerous employee events
- Market- and performance-based salaries
- Attractive training and development opportunities
- Interesting and varied tasks/projects
- Well-coordinated and dynamic team
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Cham
Contact
Fitore Babanaj,
+41443852832
