Customer Order Planner

About VAT Group

At VAT, we change the world with vacuum solutions. As the world’s leading supplier of high-performance vacuum valves, we have been driving innovation for more than 60 years. With over 3,200 employees worldwide, we operate from our headquarters in Haag, Switzerland, with manufacturing sites in Switzerland, Malaysia and Romania, as well as sales and service hubs around the world. We are guided by our passions integrity, teamwork, customer centricity, and innovation - always working together as #oneVAT.

Joining us means becoming part of a passionate, international team where your voice is heard, your ideas matter, and your career growth is supported.

 Main Responsibilities

• Conducting ATP/CTP analyses to ensure realistic delivery dates considering material availability, capacities and bills of materials.
• Creation, control and continuous stabilisation of the master schedule for defined product lines.
• Release, prioritisation and scheduling of production orders in coordination with production and customer requirements.
• Proactive identification, analysis and resolution of bottlenecks along the entire supply chain.
• Conducting root cause analyses as well as defining and coordinating sustainable corrective actions with relevant interfaces.
• Active backlog management as well as monitoring, analysing and reporting relevant performance indicators such as OTD (On-Time Delivery) and lead times.
• Ensuring high data quality of planning parameters and using Excel and Power BI to support data-driven decisions.

Your Profile

• Higher technical or commercial education (HF, FH or Bachelor) with a focus on supply chain management, production planning, logistics or a comparable field.
• At least 3 years of professional experience in a comparable role, for example as a master scheduler or production planner, ideally in an HMLV environment (High Mix, Low Volume).
• Strong analytical and conceptual skills as well as a structured and solution-oriented working style.
• Solid technical understanding of mechanical and electromechanical products.
• Very good knowledge of ERP systems, preferably Microsoft Dynamics 365 Finance & Operations (F&O), as well as a good understanding of MRP processes.
• Extensive expertise in production planning, ATP/CTP, bottleneck management, master scheduling and backlog control.
• Experience handling planning parameters such as lead times, safety stocks and batch sizes.
• Independent, resilient and assertive personality with strong communication and organisational skills.
• Very good German and good English skills, both spoken and written.