St. Gallen
Sales Back Office Clerk (m/f/d)
- 01 August 2026
- 80 – 100%
- Permanent position
- CHF 65 000 - 80 000 /year
- German (Fluent), French (Fluent)
- St. Gallen
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Sales Back Office Clerk (m/f/d)
Salary - CHF65,000 - 80,000Role:
As a sales back office clerk, you are an important interface between our customers, the field sales team, production and logistics. With your service-oriented and multilingual communication, you ensure smooth order processing and high customer satisfaction.
Responsibilities:
Independent handling of customer enquiries by phone and email in German, French and ideally other languages
Recording, processing and monitoring of customer orders from order to delivery
Preparation and follow-up of quotations as well as support in offer processing
Scheduling and delivery coordination in cooperation with production, purchasing and logistics
Support of existing customers and assistance to the field sales team in daily business
Handling complaints and developing customer-oriented solutions
Maintenance of customer, price and article data in the ERP system
Preparation of statistics, evaluations and sales-relevant documents
Support in cross-departmental projects and process optimisations
Ensuring professional and service-oriented customer communication
Qualifications:
Completed commercial training or comparable qualification
Professional experience in sales back office, customer service or a similar function
Very good knowledge of German and good knowledge of French, both spoken and written
Additional language skills such as Italian or English are an advantage
Confident handling of MS Office and experience with ERP systems
Strong customer and service orientation
Independent, structured and reliable working style
Organisational talent with high resilience and flexibility
Team-oriented, communicative and solution-focused personality
Enjoyment of daily contact with customers and business partners
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
St. Gallen
Contact
Tim Brandtner,
+41443852195
