Kanton Luzern
Luzern
Caseworker Social Assistance Asylum and Refugee Affairs (a)
- 08 September 2026
- 80 – 100%
- Permanent position
- German (Intermediate)
About the job
Caseworker Social Assistance Asylum and Refugee Affairs (a)
80% - 100% | Lucerne | immediate or by arrangement
Monotony? We don’t know it. Our strength? Diversity. We are looking for you - a committed individual who wants to contribute in a dynamic environment at the pulse of world events.
Your tasks
- As the first contact person for refugees in the canton of Lucerne, you receive and process their concerns and requests.
- As the case-leading caseworker, you independently take on important tasks such as client interviews (case intake, short consultations, information provision, etc.), the substantive review of social assistance applications regarding responsibility, neediness, calculation and payment of economic social assistance according to cantonal laws, etc.
- You are responsible for managing the data - from registration to case closure.
- You competently maintain contacts with third parties, such as health insurance companies, insurers, authorities.
- In this varied field of tasks, you will be supported by committed and helpful colleagues.
Your profile
- You have completed a commercial apprenticeship EFZ or an equivalent qualification.
- You are interested in acquiring expertise in statutory social assistance as well as subsidiarity and social insurance issues. We are happy to support you in this.
- You enjoy working with people from different cultural backgrounds and approach them with empathy and a positive attitude.
- With your precise and structured way of working, you tackle complex tasks with motivation and remain calm even in hectic phases.
- Become part of our open and humorous team.
What you can look forward to
Our fields of activity are as diverse as we are.
Environment, infrastructure, finance, security, health, education and much more - together we shape the canton of Lucerne.
Environment, infrastructure, finance, security, health, education and much more - together we shape the canton of Lucerne.
You will progress with us.
We offer attractive and exciting career and development opportunities - both in leadership and for specialists.
We offer attractive and exciting career and development opportunities - both in leadership and for specialists.
We work flexibly and smartly.
Mobile-flexible working is highly valued here. More than half of our employees work part-time and realise their professional goals in harmony with their private commitments.
Mobile-flexible working is highly valued here. More than half of our employees work part-time and realise their professional goals in harmony with their private commitments.
You benefit with us.
Attractive further training offers , discount platforms for employees, mobile and internet offers, Next Bike, fleet discounts, and other benefits.
Attractive further training offers , discount platforms for employees, mobile and internet offers, Next Bike, fleet discounts, and other benefits.
Your employer
Working for the Canton of Lucerne means shaping the future - that of the canton, its residents and not least your own. More than 7,000 employees in 200 different professions contribute daily to the excellent quality of life in our canton.
The Asylum and Refugee Affairs Office (DAF) of the Health and Social Department is responsible for the strategic and operational management of asylum and refugee affairs in the canton of Lucerne. With its approximately 400 committed employees, the DAF ensures not only accommodation and care but also social assistance for persons from the asylum and refugee sector and promotes their integration into society and the labour market.
The "a" in the job title stands for "all". The canton of Lucerne stands for diversity and variety.
The Asylum and Refugee Affairs Office (DAF) of the Health and Social Department is responsible for the strategic and operational management of asylum and refugee affairs in the canton of Lucerne. With its approximately 400 committed employees, the DAF ensures not only accommodation and care but also social assistance for persons from the asylum and refugee sector and promotes their integration into society and the labour market.
The "a" in the job title stands for "all". The canton of Lucerne stands for diversity and variety.
Your contact
Health and Social Department
Asylum and Refugee Affairs Office
Walker Tatyana
Head of Social Service Casework
+41 41 329 45 13
https://daf.lu.ch/
Asylum and Refugee Affairs Office
Walker Tatyana
Head of Social Service Casework
+41 41 329 45 13
https://daf.lu.ch/
