Employee Patient Admission

University Clinic for Adult Psychiatry and Psychotherapy

from 1 November 2026 or by arrangement

When it matters, you are right in the middle. In the emergency, triage and admission area of the University Psychiatric Centre (UPZ) Bern, you are a central interface between patients, relatives, medical professionals and external referrers. You coordinate planned and emergency referrals, ensure a professional admission and make sure that relevant information is processed completely, correctly and promptly. In doing so, you combine administrative precision with empathy and a keen sense for the special requirements of a dynamic psychiatric environment. A responsible and versatile task where your organisational talent and communication skills are in demand every day.

Your tasks

• You are responsible for the administrative preparation, processing and follow-up of planned and emergency referrals and ensure timely and complete case opening in the clinical information system
• You collect and process admission data and referral documents, maintain patient records and ensure correct and complete documentation in the clinical information system
• You clarify incomplete or unclear referrals in cooperation with the medical service and external bodies and contribute to the implementation of the defined admission management
• You inform and advise incoming patients and their relatives and ensure a professional admission together with the involved specialist departments
• You process incoming and outgoing correspondence, emails and documents and work closely with various professional groups during handovers and in cooperation with adjacent units
• You contribute within your competencies to the receipt and execution of medical orders

Your profile

• You have a commercial or nursing basic education and bring solid experience at the interface between administration and healthcare
• Ideally, you have experience in the psychiatric environment or emergency admission and are familiar with the special requirements of a dynamic and demanding patient contact
• You work independently, structured and carefully and can prioritise even with complex or time-critical referrals
• You communicate confidently and appropriately with patients, relatives, medical professionals as well as internal and external bodies
• You have a strong sense of responsibility and work reliably and discreetly with confidential data
• You enjoy a versatile interface function and work constructively with different professional groups
• You are proficient in handling digital applications and quickly familiarise yourself with new IT systems and work processes
• You have very good German language skills in spoken and written form; any additional language is welcome

Your contacts

Mirjam Bigler

Mirjam Bigler answers your specialist questions: T: +41 58 630 62 91

For questions about the application process, please contact

Nicole Portner

Email: bewerbungen@upd.ch T: +41 58 630 96 71

The UPZ

The University Psychiatric Centre Bern (UPZ) is the leading competence centre for psychiatry and psychotherapy in the capital region as a university clinic. It ensures psychiatric care in the canton of Bern along the entire care chain, from early detection through outpatient, day clinic and inpatient therapies to rehabilitation and forensics. With over 30 locations, the UPZ offers a comprehensive care network. In addition, the UPZ makes an important contribution in the areas of teaching, training and research.

Learn more

https://jobs.upz-bern.ch/de/warum-upz

Your workplace

Bolligenstrasse 111, 3000 Bern 60