Customer Service Team Leader 100%

What is my role?

In this central role, you will lead our customer service and export team both professionally and personally, ensuring efficient order processing. You coordinate all processes with your team and work closely with internal interfaces, acting as the contact person for customers, freight forwarders, and authorities. Additionally, you are responsible for maintaining customer portals, monitoring forecasts as well as framework agreements. As a process owner, you ensure the sustainable implementation and further development of our standards.

What do I need to be successful?

You have a commercial or technical basic education, supplemented by further training in business administration or a similar field. Several years of professional experience in order processing, knowledge of SAP S/4HANA, and initial leadership responsibilities are prerequisites. You work in a structured manner, act solution-oriented, communicate clearly, and keep an overview even in hectic situations. Very good German and English skills complete your profile.

What are my benefits?

With us, you can expect flexible working hours, a modern infrastructure at a high technical level, and a good working atmosphere. We place great value on professional and structured workflows and well-trained employees. Therefore, we support you in further training and promote your professional development. With us, you can look forward to a beautiful workplace with many extras, such as our staff restaurant, free parking spaces, and much more.

Languages
German: C2 - Native level

Workplace
Uznach

Vacancy number
VA-XBB-54K