Internal Sales Associate

Why do we need you?

• You ensure professional and reliable follow-up with our Swiss clients, both by phone and in writing.
• You actively support our external service throughout the sales process.
• You develop solutions tailored to customer needs and prepare the corresponding price calculations.
• You manage offers and orders, from receipt to delivery.
• You coordinate supply with our production sites and external suppliers.
• You monitor deadlines and coordinate specific deliveries.
• You follow up on open offers in close collaboration with the external service.
• You check invoices and prepare credit notes if necessary.
• You compile claim files and handle replacement orders.
• You take charge of various administrative tasks such as invoicing, checks, and filing.
• You prepare reports and statistics to ensure a clear and transparent overview.
• Finally, you support the entire team with flexibility and commitment.

Could this position suit you?

• You hold a technical qualification, ideally complemented by additional commercial training.
• You are naturally customer- and solution-oriented.
• You are able to make decisions, appreciate responsibility, and work independently.
• You have team spirit, can handle stress well, and remain calm in demanding situations.
• French or German is your mother tongue and you have good knowledge of the other language. English is an asset.
• You are proficient with MS Office tools; knowledge of SAP is an advantage.