First Level Supporter 100% (m/f/d)

What is my role?

• You answer calls and report issues, listen attentively and ask the right questions

• You document concerns clearly and comprehensibly and assist with simple technical problems

• You ensure with your team that customers are reliably cared for

• You carry out general control tasks that arise in 1st level support

What do I need to be successful?

• Completed commercial or comparable basic training

• Experience in customer contact, support, sales, reception or similar areas

• First contact with IT or technology

• You understand Swiss German and can converse easily in English

• Enjoyment in dealing with people, even in demanding or hectic situations

• Clear and friendly communication

• Reliability and sense of responsibility

• Structured, precise and reliable way of working

• Team spirit and mutual support

What are my benefits?

• Flexible working hours

• Home office option

• Modern workplaces in Baar

• Uncomplicated and collegial cooperation on a first-name basis

• Personal responsibility and exchange within the team

• Promotion of personal development

• Ski weekends, hikes and summer events

• Spontaneous team activities

• Room for own ideas

What distinguishes the company?

With our client, you never work alone - a strong team awaits you that supports each other and finds solutions together. Customer satisfaction is central, as is the well-being of the employees.

Languages
German: C2 - Native level
English: B2 - Very good

Workplace
Zug

Vacancy number
VA-BDH-NVR