Customer Advisor / All-Industry Insurance Agency Winterthur

50-100%

We convince with commitment, friendliness and competence. With you, we want to advise our customers even more purposefully and holistically - and develop sustainable added value and new contracts from existing relationships. In this role, you actively advise, systematically identify potential in the portfolio and contribute measurably to the success of our agency through qualitative cross- and upselling.

Your tasks

• You work in the sales internal service in our Winterthur agency
• You are the first and competent contact person for our customers on the phone and at reception
• You conduct telephone and personal consultations and specifically identify advisory and closing opportunities in the portfolio
• You create tailor-made offers, adjust insurance coverages according to needs and update customer data
• You actively strengthen and expand existing customer relationships, identify cross- and upselling potentials and convince new customers with your open manner
• You answer incoming written customer enquiries independently, efficiently and with quality awareness according to Visana's guidelines

Your profile

• You have a commercial education and experience in customer contact or sales
• You enjoy advising customers holistically, solution-oriented and reliably
• Ideally, you have a VBV certification
• You communicate clearly, friendly and convincingly - even in demanding conversation situations
• Your German skills are very good; any additional language is a plus
• You work structured, reliably and result-oriented and are confident in using common Office programmes

Here you can learn more about Visana from the perspective of our employees

Contact

Have we convinced you? Then we look forward to receiving your application documents via the "Apply now" button. Applications from recruitment agencies will not be considered for this position. Do you have any questions? We are happy to have a telephone exchange with you and tell you more about the vacancy and our company culture.

Yagmur Kilin

HR Recruiting Partner

031 357 95 75

Melanie Arpagaus

Agency Manager

052 224 60 34

About us

We at Visana shape the future of healthcare - with passion and innovation. You want to make a difference? Then you are right with us! Visana is a leading Swiss all-industry insurer based in Bern with 922,000 private and 16,300 corporate customers. We accompany our customers in the most diverse life situations - from health and prevention to living and mobility to individual solutions for companies. Take the next career step - our team looks forward to you!