Student Assignment: Level 1 Helpdesk!

Join a human-sized private bank in the heart of Geneva and actively participate in a major cloud migration project!

About the Role

As a deployment support collaborator, you will join a team of IT professionals to assist with the migration of workstations to the cloud. This key role combines technical aspects and user relations.

We offer you
A comprehensive one-month training to start confidently and an ideal opportunity to balance studies and professional experience on a 12-month project.

Tasks

Handling the deployment of new work equipment, from hardware preparation to supporting end users.

• Receive IT equipment and ensure their inventory
• Check the quality of the received hardware
• Package and deploy Windows workstations and applications via Intune
• Deliver laptops and smartphones to employees and assist them in getting started
• Create and track incident tickets
• Occasionally support the Service Desk team on a daily basis

We are looking for

• Currently studying computer science in Switzerland
• Good command of English (tools and English-speaking colleagues)
• Clean criminal record and debt collection register

An advantage if you have

• Previous experience in support or IT
• Good knowledge of Microsoft 365

To succeed in this role, your personal skills should include:

• Good interpersonal skills
• Discretion and teaching ability
• Intellectual curiosity

Our Recruitment Process

This recruitment process is managed by Academic Work.

Our selection process is ongoing and the advertisement may be closed before the recruitment process is completed if we have moved to the next phase. The process includes two tests: a personality test and a cognitive test. These tests are tools to find the right talent for the right position, to ensure equality, diversity and a fair process.