Rocken�
Thun
IT Support Service Specialist (m/f/d)
- 06 August 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Thun
About the job
Rocken® is a Swiss company based in Zurich.
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term.
With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
ROCKEN Jobs:
Create profile:
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term.
With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Support Service Specialist (m/f/d)
Our ROCKEN partner is a renowned consulting and service company as well as a service provider. With comprehensive expertise and a dedicated team of specialists, our partner offers customised IT solutions and first-class services to their customers.
Responsibilities:
- You will take on 1st level support for our customers
- In this role, you will independently and sustainably resolve problems
- You will regularly inform customers about the status of their concerns
- As an IT Support Service Specialist, you will handle all requests in a structured manner within the ticket system
- You will professionally coordinate tickets with system engineering
Qualifications:
- Completed vocational training in the IT field
- At least 5 years of professional experience in IT
- Strong customer orientation and enjoyment of direct customer contact
- Structured, process-oriented and reliable working style
- Solution- and result-oriented approach with high personal responsibility and analytical thinking skills
- Residence in Switzerland, mobility with a category B driving licence, and very good German skills (additional national languages are an advantage)
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Thun
Contact
Redon Hoxha,
+41443852143
