After-Sales Refrigeration Technician - Lausanne

About the job

Who are we?

Menerga Sàrl is the Swiss subsidiary of Menerga, which is part of the Systemair Group, an international ventilation and air conditioning group. We provide high value-added technical HVAC units.

In Switzerland, we handle their commissioning, maintenance, diagnostics, troubleshooting, technical assistance, retrofitting and customer support ourselves. Our after-sales service is organised around two centres: Lausanne for French-speaking Switzerland and Solothurn for German-speaking Switzerland and other regions. Menerga Switzerland is a member of the Swiss Refrigeration Association (ASF/SVK).

The position

We are looking for a refrigeration technician to join the after-sales team in Lausanne. A field position with a high degree of technical autonomy, within a structured team that has technical support, planning and administration. You are responsible for the intervention assigned to you, from start to finish.

Your tasks

Maintenance and servicing of Menerga installations

Commissioning

Diagnostics and fault finding

Troubleshooting

Refrigeration interventions

Analysis of installation operation

Technical assistance and direct contact with the customer

Reports and intervention protocols

Collaboration with technical support, after-sales planners and other technicians

Management and maintenance of the service vehicle

Management of tools and spare parts carried on board

ADVANTAGES

German — a real plus in our national organisation

CO2 / R744

R290 / propane

R454C / A2L

Heat pumps

HVAC installations

Control systems

Electricity, automation

Experience in after-sales / customer service

Technical English

Desired personality

Autonomy

You organise your intervention and carry it through to completion.

Calmness

When faced with a complex fault, you maintain methodical approach.

Willingness to learn

New machines, new refrigerants.

Rigour

Careful measurements, protocols and reports.

Technical curiosity

You want to understand how the installation works.

Team spirit

Support, planning, colleagues: we move forward together.

Punctuality

The customer can rely on the announced time.

Respect for the customer

You clearly explain what you are doing.

Knowing your limits

And asking for help when necessary.