Retail Manager (m/f/d)

About the job

Welcome to Glambou – the platform for designer jewellery! Glambou is the premier destination for selected designer jewellery and international brands. We have been successfully active in the market for over seven years. With headquarters in Berlin, 17 boutiques in Germany and Switzerland, a thriving online shop, and a strong brand presence, we offer a unique omnichannel experience.

To further drive our growth and optimally manage our sales areas, we are looking for a committed and experienced Retail Manager (m/f/d) 100% full-time.

Your Role

As Retail Manager, you are the link between our headquarters and our sales areas. You manage a portfolio of 14 to 16 stores – mainly concession stores in renowned department stores, most of which are located in Switzerland. In this central position, you are responsible for operational management, strategic development of the shops, and above all, for leading and motivating our teams on site.

Your Tasks

• Shop Management & Development: You lead 14 to 16 sales locations (mainly concession stores in Switzerland) and develop strategies to increase sales and optimise space productivity.

• Personnel Responsibility & HR Collaboration: You are the primary contact for our store teams and bear full personnel responsibility. In close cooperation with the Human Resources department (HR), you support and manage the entire employee lifecycle – from recruitment through onboarding to continuous leadership and development of employees. You ensure a motivating work environment and a strong team culture.

• Retail Marketing & Events: You plan, coordinate, and implement local marketing measures as well as exclusive events on the sales floors to increase brand awareness and strengthen customer loyalty.

• Product Availability & Inventory Management: You ensure that the right goods are in the right place at the right time. You analyse sales and optimise stock levels on site in collaboration with Supply Chain Management.

• Visual Merchandising: You are responsible for the flawless and brand-appropriate presentation of our jewellery collections together with the VM Manager. Performance Monitoring: You analyse relevant KPIs, prepare reports, and proactively derive recommendations for action.

Your Profile

• Experience: You have several years of professional experience in retail management, area management, or a comparable position, ideally in jewellery, beauty, or premium fashion.

• Leadership Skills: You are an inspiring leader with pronounced empathy, strong communication skills, and experience in leading decentralised teams.

• Customer and Service Orientation: You have a keen sense of the needs of a discerning clientele and embody the service ethos.

• Organisational Talent: You work in a structured, independent manner and maintain an overview even in dynamic situations.

• Willingness to Travel: You have a high willingness to travel to ensure regular presence in our stores (especially in Switzerland).

• Languages: Fluent German is essential. Good English skills and French knowledge (for Western Switzerland) are a great advantage.

We Offer

• Flexibility: A modern working environment with the possibility to work from our location in Zurich or remotely.

• Responsibility: A varied and responsible position with plenty of scope for creativity in a growing company.

• Team Culture: A dynamic, appreciative, and passionate team that celebrates successes together.

• Benefits: Attractive employee discounts on our jewellery collections as well as competitive conditions.

Have we piqued your interest? Then we look forward to receiving your meaningful application! Please send us your CV, a cover letter, your salary expectations, and your earliest possible starting date.

Glambou Jewellery We look forward to meeting you!

Department

Retail

Locations

Zurich, Berlin

Remote status

Hybrid

Contact

Sibilla

HR Manager Switzerland

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People & Culture

We are Glambou – a fast-growing contemporary multi-channel concept offering quality designer jewellery. We are based in Berlin with vast operations across Switzerland and Germany. We partner with established and upcoming designers from around the world to provide a curated assortment to our customers.

Our mission is to offer a platform on which our customers can discover and experience quality jewellery. Our multi-channel concept consists of both growing e-commerce and marketplace and a growing network of premium and luxury retail stores in Switzerland and Germany.

Founded in

2018

Co-workers

86

Retail·Zurich, Berlin·

Hybrid

Retail Manager (m/f/d)

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