Rocken®
Studen
IT Support Specialist (m/f/d)
- 03 August 2026
- 80 – 100%
- Permanent position
- CHF 75 000 - 90 000 /year
- German (Fluent), English (Intermediate)
- Studen
About the job
Rocken® is a Swiss company based in Zurich.
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Highest precision in grinding technology – does that sound like your environment? Our Rocken partner develops and manufactures highly precise grinding machines for the most demanding applications in mechanical engineering, aerospace, medical technology and the automotive industry. As an internationally established technology leader, the company sets standards in quality and innovation. The field of activity includes sales, service, training as well as adaptive software solutions and customised automation. Technical excellence meets customer-oriented solutions – from consulting to commissioning. Short decision-making paths and a clear focus on customer satisfaction characterise the working style. Ready to help shape precision at the highest level? Then our Rocken partner looks forward to your reinforcement in the team!
Benefits:
ROCKEN Jobs:
Create profile:
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Support Specialist (m/f/d)
Salary - CHF75,000 - 90,000Highest precision in grinding technology – does that sound like your environment? Our Rocken partner develops and manufactures highly precise grinding machines for the most demanding applications in mechanical engineering, aerospace, medical technology and the automotive industry. As an internationally established technology leader, the company sets standards in quality and innovation. The field of activity includes sales, service, training as well as adaptive software solutions and customised automation. Technical excellence meets customer-oriented solutions – from consulting to commissioning. Short decision-making paths and a clear focus on customer satisfaction characterise the working style. Ready to help shape precision at the highest level? Then our Rocken partner looks forward to your reinforcement in the team!
Responsibilities:
- You take over 1st-level support, analyse faults and enquiries, and ensure sustainable solutions
- In this role, you accompany onboarding and offboarding processes, set up workstations and prepare hardware for employees
- You support various IT systems and end devices such as access systems, logistics scanners and client hardware
- As an employee in IT user support, you coordinate escalations and work closely with 2nd- and 3rd-level support as well as external partners
- You participate in IT projects, such as rollouts, migrations and the introduction of new solutions
- In this role, you support global IT initiatives and drive the continuous improvement of processes and services
Qualifications:
- Completed basic training EFZ as an IT specialist or ICT technician or equivalent ICT further training for career changers
- Initial experience or interest in software distribution
- Sound knowledge of Microsoft O365
- Very good German skills in spoken and written form
- Good English skills for communication in an international environment
Benefits:
- Interesting and varied activities/projects: Participation in IT projects, rollouts, migrations and introduction of new solutions
- International environment: Support of global IT initiatives
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Studen
Contact
Marius Feurer,
+41443852186