Zürich
Project Manager / Service Technician Refrigeration (m/f/d)
- 16 October 2026
- 80 – 100%
- Permanent position
- CHF 95 000 - 100 000 /year
- French (Intermediate), English (Intermediate), German (Intermediate)
- 8001 Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Project Manager / Service Technician Refrigeration (m/f/d)
Salary - CHF95,000 - 100,000Are you looking for an employer who combines genuine expertise in refrigeration and heat technology? Our Rocken partner is an established family business with several generations of experience in technical building equipment. From planning to maintenance – bespoke technical solutions are created here for demanding projects across various industries. The field of activity includes refrigeration machines, heat pumps, air conditioning technology, and all related components. Whether industry, healthcare, or complex infrastructure projects – the variety is vast. Short decision-making paths and a well-coordinated team characterise the daily work. Passion for technology and customer satisfaction are central. Are you ready to become part of this team and contribute your know-how? Then we look forward to meeting you and taking the next steps together.
Role:
On behalf of a client, we are seeking an experienced professional as Project Manager / Service Technician Refrigeration Technology for the technical and organisational support of demanding refrigeration and heat technology projects in a specialised Swiss building technology company. You will manage projects from technical planning through material procurement to commissioning and support the technical sales team with customer-specific system solutions. Additionally, you will be active in technical field service about two days per week, performing fault analyses, maintenance, and repair work on refrigeration machines, heat pumps, climate cabinets, and fan coil systems. The position combines project management, refrigeration technology, technical customer service, and service assignments in a varied range of tasks.
Responsibilities:
Project management refrigeration technology: Independent planning, coordination, and execution of refrigeration and heat pump projects from order placement to commissioning.
Technical project processing: Reviewing and processing system specifications, technical drawings, hydraulic schematics, electrical schematics, and manufacturer documentation.
Cost and schedule management: Ensuring quality, timely, and cost-effective project execution including ongoing order and budget control.
Service and fault rectification: Conducting fault diagnostics, repairs, and functional checks on refrigeration machines, heat pumps, climate cabinets, and fan coil units.
Technical field service: Performing service assignments approximately two days per week at commercial, industrial, and building technology customer installations.
Commissioning and system testing: Professional support of commissioning, functional tests, control optimisation, and technical acceptance.
Technical sales support: Assisting field service with technical clarifications, product selection, system configurations, and commercial customer enquiries.
Material and component procurement: Technical selection and ordering of customer-specific refrigeration components, spare parts, and system accessories.
Delivery and logistics coordination: Monitoring delivery dates, material availability, and transport handling in cooperation with internal logistics and suppliers.
Customer support: Technical advice to operators, installation companies, and business customers on system operation, fault rectification, and replacement solutions.
System optimisation: Developing measures to improve energy efficiency, operational safety, and performance of existing refrigeration and heat pump systems.
Service and project documentation: Preparing service reports, commissioning protocols, technical documentation, and project completion documents.
Qualifications:
Completed vocational training as a refrigeration system mechanic EFZ, refrigeration system planner EFZ, or comparable technical training in refrigeration and heat technology.
Several years of professional experience as a service technician in refrigeration or heat pump technology with solid practice in fault diagnosis, repair, and commissioning.
Initial experience in technical project processing, work preparation, or technical internal service, ideally in refrigeration systems.
Sound knowledge of refrigeration cycles, compressor technology, heat pumps, refrigeration machines, and refrigeration control systems.
Knowledge of Swiss regulations for handling refrigerants as well as relevant safety and environmental requirements; corresponding specialist permit for handling refrigerants is an advantage.
Confident handling of technical documents, MS Office, and digital service or order management systems as well as a category B driving licence for field service assignments.
Very good German language skills in spoken and written form for customer support and technical documentation; French or English skills are an advantage.
Benefits:
- Attractive training and development opportunities
- Interesting and varied activities/projects
- Well-coordinated and dynamic team
- Market- and performance-based salaries
- 13th-month salary
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Work location
Zurich