Universitätsspital Zürich
Zürich
Clerk: Emergency Patient Admission 60%
- 09 November 2026
- 60%
- Permanent position
- German (Fluent), English (Fluent)
- 8091 Zürich
About the job
In the emergency patient admission, you are the first point of contact for patients and their relatives. You ensure a professional admission, clarify insurance matters, and guarantee a smooth administrative process. With your service-oriented and empathetic manner, you contribute significantly to a positive first impression at the USZ.
The University Hospital Zurich is one of the largest hospitals in Switzerland. Our over 8,600 employees and around 700 trainees are committed daily to the well-being of our patients.
The University Hospital Zurich is one of the largest hospitals in Switzerland. Our over 8,600 employees and around 700 trainees are committed daily to the well-being of our patients.
Clerk: Emergency Patient Admission 60%
immediate start or by arrangement
Your main tasks
- Administrative admission/registration of all emergency patients
- Preparation and forwarding of necessary documents and records for the clinics and billing
- Ensuring the insurance status of patients to be admitted (in writing or verbally)
- Collection of payments from cash payers
- Deposit calculation during the night, on weekends and public holidays
Your profile
- Ideally, you have a commercial education, training in a healthcare profession, or experience in the service sector
- Expertise in hospital or social insurance matters is an advantage
- You are skilled in dealing with patients and travellers from all over the world and with cultural differences
- You are communicative, enjoy direct customer contact, multiprofessional collaboration, and can handle hectic situations well
- You can empathise well and mediate the needs of patients and relatives
- You are willing to work in a 24-hour shift system
- You have good IT user skills
- Ideally, besides German and English, you master additional languages
Our benefits
We offer you a varied role in a lively large organisation where you can apply your acquired skills and knowledge. As a modern employer, we apply exemplary, committed, and respectful leadership principles.
University Hospital Zurich
8091 Zurich
8091 Zurich
