Order Processing & Customer Service Clerk (m/f/d) 100%, permanent from now

Function

Tasks

• Contact person for customers, suppliers and internal departments by telephone and e-mail
• Independent processing and coordination of customer orders
• Ensuring a smooth process between sales, logistics and service
• Planning and organising service appointments as well as delivery dates
• Monitoring material availability and supporting procurement
• Managing and maintaining customer, article and supplier master data
• Assisting with stock control and general administrative tasks
• Supporting the sales team in creating and following up on quotations

Requirements

• Completed technical or commercial training, ideally related to a technical environment
• Professional experience in a comparable role in customer service, internal sales or order processing is an advantage
• Structured, reliable and independent working style
• Service-oriented personality with enjoyment of customer contact
• Team player with high initiative and sense of responsibility
• Confident use of MS Office and experience with ERP systems
• Fluent German skills; additional language skills, especially French, are a plus

Remarks

We look forward to receiving your complete application documents.