Rocken�
Cham
IT Support Engineer (m/f/d)
- 21 August 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Fluent)
- Cham
About the job
Rocken® is a Swiss company based in Zurich.
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
Benefits:
ROCKEN Jobs:
Create profile:
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
IT Support Engineer (m/f/d)
Successfully implementing digitalisation in everyday SME life – can this be pragmatic and measurable? Our Rocken partner operates as a digitalisation partner focusing on modern IT services. The company supports client companies in digital transformation: from strategy through implementation to long-term partnership. Key topics include modern workplace, IT security, process automation, data analysis, and artificial intelligence. The working method is solution-oriented, practical, and focused on tangible business success. Complexity is reduced, with speed and efficiency prioritised. The team consistently thinks from the customer’s perspective and relies on continuous support rather than one-off projects. Are you keen to make companies more digitally successful? Then apply now via Rocken and actively shape the future of our partner.Responsibilities:
- As the first point of contact for IT enquiries, you are there for customers in 1st and 2nd level support
- You support the ICT engineers and all employees with internal technical issues and assist with operational and maintenance tasks
- For complex enquiries, you forward these to our ICT engineers and coaching experts and keep an eye on monitoring and data backups
- Additionally, you advise SME customers on topics related to "digitally successful working" and carry out support assignments on site if required
Qualifications:
- With a completed training as an ICT specialist or computer science apprenticeship EFZ and professional experience in customer service/help or service desk, you are well prepared
- Your comprehensive knowledge of modern system solutions in the Microsoft environment as well as your experience in network support make you a competent contact person
- Independence, process compliance and a high service and quality awareness characterise your working style
- Very good German and English skills in spoken and written form
Benefits:
- Flexible working hours
- Home office
- Numerous employee events
- Market- and performance-based salaries
- Attractive training and development opportunities
- Interesting and varied tasks/projects
- Experienced and dynamic team
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Cham
Contact
Fitore Babanaj,
+41443852832
