Cheseaux-sur-Lausanne
Basic Services Customer Advisor (CPB)
- 03 October 2026
- 80 – 100%
- Permanent position
- Cheseaux-sur-Lausanne
About the job
What awaits you?
• Provide quality advice to customers at the counter. • Active follow-up and management of the branch's client portfolio, prospecting, appointment scheduling. • Define and exploit client potential, propose solutions and products matching their expectations. • Management of cash registers, ATMs and safe deposit compartments. • Active cross-selling and forwarding technical questions to the competent advisor.
What do you bring?
Do you have a Swiss banking education and have gained initial professional experience in a similar position? With a committed personality, excellent presentation and recognised professional conscientiousness, do you enjoy customer contact, teamwork while being able to work independently? Then we would be delighted to welcome you to our small team to collaborate on the development of our activities.
We work in a friendly environment
Cooperative values are our pillars. Together. For each other. They shape the way we collaborate and behave towards one another. The culture of informal address fosters personal closeness and exchanges on an equal footing at all levels of function.
We leave room for personal initiative and give meaning to our work
We invite our employees to actively shape their work and take on responsibilities. This results in varied tasks that create real added value – for all those who want to make a difference.
We encourage personal and professional development
Lifelong learning is an integral part of our culture. We create a space conducive to the professional and personal development of each individual and support our employees in a targeted manner, thanks to a varied internal training offer as well as contributions towards external further training costs.
We offer attractive conditions and social benefits
Our employees benefit from exclusive advantages on banking products, various discounts with third parties as well as financial stability and above-average retirement provision.
We offer the possibility to purchase additional holiday weeks
In addition to the usual holiday days, our employees can take up to two additional weeks of holiday per year.
Do you have any questions?
For questions about the job content:
Claude Anker Vice-Chairman of the Management +41 (21) 8870714
For questions about the application process:
Fanny Willa Head of Personnel +41 (21) 8870724
We look forward to receiving your online application
About us