Customer Advisor: Service Direct
- 17 August 2026
- 80 – 100%
- Permanent position
- German (Native language)
- Eschen
About the job
Your Role:
Your Education and Experience:
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Your Working Style:
Your Team:
We are proud of our excellent interpersonal atmosphere. Strong cohesion as well as standing up for each other and actively collaborating is a matter of course in our team.
Your Perspective with Us:
Our team is the first point of contact for customer enquiries. And there are many: telephone and written contacts as well as those via digital media. Accordingly, the daily challenges and perspectives in the Service Direct team are diverse and exciting.
- You advise our customers on basic products and services in the areas of payments, savings and investments.
- Receiving and processing customer orders in payment and securities transactions are part of your daily routine.
- Your responsibilities include opening customer relationships and conducting due diligence checks.
- You check creditworthiness and handle overdrafts within your competencies.
- Administrative tasks such as maintaining customer data, implementing regulatory requirements, and processing work lists and order books complete your range of duties.
Your Education and Experience:
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- You have a banking qualification or experience in advising basic customers.
- You have native-level German and very good English skills; additional foreign languages are an advantage.
- You have a strong IT affinity and see digitalisation as an opportunity.
Your Working Style:
- A winning and positive personality with convincing team spirit, healthy curiosity and a strong sense of responsibility
- Proactive thinking and acting as well as the willingness to go the extra mile
Your Team:
We are proud of our excellent interpersonal atmosphere. Strong cohesion as well as standing up for each other and actively collaborating is a matter of course in our team.
Your Perspective with Us:
Our team is the first point of contact for customer enquiries. And there are many: telephone and written contacts as well as those via digital media. Accordingly, the daily challenges and perspectives in the Service Direct team are diverse and exciting.
