Gi Group SA
Neuchâtel
After-Sales Service Technician (M/F)
- 25 August 2026
- 100%
- Permanent position
About the job
Our client is an innovative company specialising in the design and manufacture of high-precision special machines. To strengthen their technical team, we are looking for a:
After-Sales Service Technician (M/F)
Your mission:
You will ensure the installation, maintenance and troubleshooting of special machines at customer sites. As a true technical ambassador of the company, you will also support customers during commissioning and ramp-up of the equipment.
Your responsibilities:
- Carry out preventive and corrective maintenance of machines
- Diagnose and resolve faults on site or remotely
- Participate in commissioning and support customers during equipment start-up
- Perform mechanical adjustments and replace wear parts
- Support assembly and automation teams during assembly and testing phases
- Write intervention reports and ensure quality customer service
Your profile:
- ES technician in industrial systems or CFC in Automation, Polymechanics or equivalent training
- Experience with special machines and/or industrial after-sales service
- Good knowledge of industrial automation, mechanics and machining machines
- Proficiency in Beckhoff programming (TwinCAT)
- Knowledge of robotics, ideally Stäubli
- Ability to diagnose faults and propose effective solutions
- Knowledge of the watchmaking environment is an asset
- Autonomous, rigorous and solution-oriented personality
- Category B driving licence
What awaits you:
- A varied position combining technical work, fieldwork and customer relations
- Innovative technologies and stimulating projects
- Great autonomy in organising your activity
- A dynamic working environment within a rapidly evolving group
- Opportunities for professional development
- Keen to contribute to the industrial excellence of an innovative group?
We look forward to receiving your complete application file (CV, certificates, diplomas, etc.)
Contact
Frédéric Maugeon